Ratings & Reviews

Overall Rating

5
(53 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Caleb F. - |Recommended: YesAmazing place to live — We moved to Frederick to look for a new area to plant roots, and Prospect Hall Apartments made it so easy for us to learn about our new home. The parking is somewhat problematic if you get home late or have guests, but never to the point where it's been inconvenient. There are occasional dog bombs, which we do not blame the complex for because they send out notifications about owners picking it up and they do what they can, but some people can't be bothered. There are plenty of dog waste stations, so that is not the issue
submitted by Jessica S. - |Recommended: YesReview — The only issue I've had after moving in last month has been my reluctance to use the recycling dumpster on the property as it is often overflowing with both recycling and trash.
submitted by Nancy K. - |Recommended: YesI have always found the people in the office represent the quality of the ongoing experience you will have living in an apartment complex. Not only is Kim the best leasing agent I have ever worked with, but I believe one of the best service providers in general in any profession Her seamless communication, knowledge, accommodating manner and adherence to all rules to ensure residents are safe is above any expectation I may have had. She takes ownership of the process and pride in simplifying the experience for residents. I am not easy to please and I found my experience with Kim to be flawless.
submitted by Sharita W. - |Recommended: YesGreat place to live — I absolutely LOVE it here. Quiet, peaceful and clean Also the maintenance staff comes FAST I put an order in at 6 30am maintenance was here and finished the work by 8 30am
submitted by Jose C. - |Recommended: YesGreat place — Quiet and peaceful
submitted by Ruth P. - |Recommended: YesNoisy Neighbors — I don't ever recommend living on the 1st or 2nd floor. Neighbors upstairs at all hours of the night keep you up with all the stomping and things being thrown on the floor. Other than that great place to live.
submitted by Kristina F. - |Recommended: YesBeautiful property not friendly residents — The property is beautiful and it’s very quiet here. However, residents aren’t the friendliest can be a bit judgmental. I’ve lived in many apartment complexes never once had residents complain about me bother me. My boyfriend i haven’t even been here for a month we already had multiple complaints filed against us from our downstairs neighbor. We are in the process of moving respect the rules of not making loud noises after 10pm. But our downstairs neighbor made up lies about us saying we’re loud every night past 10pm were up drilling at 4am. Which is absolutely ridiculous. I’m now resorting to being petty recording documenting each time my bf i put furniture together move furniture incase another complaint happens more lies are told. We don’t bother anyone keep to ourselves. Now i have to walk on eggshells. It’s discouraging stressful. I’m also pregnant don’t need people acting immature. If it was such an issue you would think they’d knock on our door, not complain like children to the office.
submitted by Caroline T. - |Recommended: YesNA — NA
submitted by Robert S. - |Recommended: YesGreat place to live — I’ve lived her since November 2019 and love it. I barely hear my neighbors and the grounds are well kept. I see that they are adding railing to certain bottom floor apartments, I live on the bottom floor and would love to have the railing on my porch. Hopefully they add that to each of the apartments with the large balcony’s. Overall the maintenance staff and rental staff are amazing.
submitted by Ahmad C. - |Recommended: YesLiving free and easy — Love it
submitted by Vanessa H. - |Recommended: YesGreat Overall — Property is very quiet and close to downtown Feels safe here and the maintenance team is fast at responding to any maintenance issues. My only issues are the garbage disposal services and dog poop. There is only one dumpster and on the weekends, it’s a horrible sight literally trash everywhere. Also, if you have a pet, there are plenty of pet fur friends but owners who seriously lack the discipline to pick up their pet’s poop.
submitted by Raymond B. - |Recommended: YesBeautiful Community — This is a great place, the people are very welcoming and the staff are very polite. The community is clean and parking is almost always available. The trash valet is very convenient.
submitted by Alan S. - |Recommended: YesGreat Location — Really happy with my decision to move here close to work and shopping centers
response from property -Welcome to the Community! Thank you for your feedback. We really appreciate you choosing Prospect Hall for your housing needs.
submitted by Zoe K. - |Recommended: YesSo Homie — I am very pleased with this apartment complex. The only issues I have had is neighbors not picking up after their dogs. However, we have received many emails from property staff so this is on the occupants not staff. Other than that, our apartment was clean when we arrived and the grounds are beautiful. Maintainance is super quick to fix things. With there were more visitor spots as well.
response from property -Thank you for your 5 Star review. We are happy to hear that you are enjoying our community! Any time you find something that may need our attention, please don't hesitate to reach out to us. We are happy to assist.
submitted by Abdelrhman R. - |Recommended: YesClean and organized — quite, close to downtown, lots of parking spaces, hardwood floor no carpet
response from property -Thank you for the 5 Star Rating! We are happy to hear that your experience has been positive.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Prospect Hall Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Prospect Hall Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose